010-53352947




Promotional Perceptions on Purchase

Impact of willingness

           


1

Abstract

With the help of eye-tracking and questionnaire survey, this paper investigates how two mainstream online promotional formats (25% off vs. instant discount) affect consumers' risk perception and purchase intention under different price display methods (original price vs. discounted price).

The study found:

 -Discounts are more likely to trigger perceptions of risk than promotional offers

 -Clearly labeling the discounted price significantly reduces the perception of risk.

 -The longer a consumer looks at discount information, the higher the perceived risk.

This study provides an empirical basis for optimizing online promotional presentations and expands the boundaries of the application of eye-tracking technology in the field of marketing.


2

Experimental procedure

Experimental design: 2 (type of discount: 25% off vs. standing discount) x 2 (price display: original price vs. discounted price)

Subjects: 32 (6 males and 26 females), aged 20-60 years;

Stimulus material: de-branded labeled grain and oil commodity charts, 16 in total;

Equipment: Tobii Glass 3 eye-tracker + Tobii Lab software.

workflows: The

1. 15 seconds per image display

2. Subject gaze stimulus → swipe to answer questions

3. Completion of the Perceived Risk and Willingness to Buy Questionnaire (Likert 7-point scale)

4. Automatic recording of note data in the background (AOI: commodity charts, discount types, price tags)


3

data processing

Eye movement analysis:

The AOI area was delineated and the gaze time (ms) was extracted;

Analyze three types of areas: product images, discount methods, and price tags;

Core metrics: total gaze duration, gaze frequency, first gaze position;

Statistical analysis:

Scale reliability and validity: Cronbach's α > 0.7, KMO = 0.828, Bartlett's test of sphericity p

Main effects and interaction effects: One-way ANOVA;

Regression analysis:Examining the correlation between gaze duration and risk perception.


4

Results

Reliability and validity analysis 

The study first examined the reliability and validity of the measurement instrument of the questionnaire:

reliability analysis

Cronbach's alpha coefficient was used to assess the internal consistency of the scale and the results:

The alpha coefficients of all question items measuring perceived risk and willingness to buy were >0.7, indicating good internal consistency and high questionnaire reliability.

validity analysis

The applicability of factor analysis was assessed by KMO test and Bartlett's spherical test:

The KMO value of 0.828 (>0.7) indicates that the correlation between the questionnaire questions is high and suitable for factor analysis.

Bartlett's test of sphericity resulted in a p-value of 0.000, significance

From this, it can be judged that the reliability of the questionnaires used in the experiment are all high and the measurements are credible.

correlation analysis

Using Spearman and Kendall tau correlation coefficients, the relationship between price-perceived risk and willingness to buy was investigated:

The relationship between price-perceived risk and discount type:

Correlation coefficient: -0.104 (p)

It indicates that the type of discount is significantly, but weakly, correlated with consumer perceived risk.

The relationship between perceived price risk and consumers' willingness to buy (more critical):

Correlation coefficient: -0.518 (p)

That is, the higher the perceived price risk to the consumer, the significantly lower the willingness to buy.

one-way analysis of variance (ANOVA)

One-way ANOVA was used to test the effect of different promotional methods (discount vs. sale) and price display methods (original price vs. after discount) on perceived risk and purchase intention:

(1) Where the price is shown at the original price:

Discounts (e.g., 25% off) significantly increase risk perception more than risers when the original price is marked,

Reduced willingness to buy


(2) Where the price is shown at a discounted price:

When discounted prices are explicitly shown, the effect of differences in promotion type on both perceived risk and purchase intentions is not significant


Eye movement data analysis and regression analysis

The effect of discount type on visual attention was further validated by analyzing data on eye-movement gaze duration:

75The visual processing of discount promotional messages is more complex, with a significant increase in consumer gaze time, indicating that discount messages are more difficult to process.


Regression analysis of attention duration and risk perception

Regression analysis was used to explore the predictive effect of gaze duration (an indicator of eye movement) on perceived risk:

Model significance: F=6.137, p=0.000405 (highly significant)

A positive regression coefficient for total gaze duration implies that the longer the gaze duration, the higher the perceived risk to the consumer.


Summary

Complex discounts (e.g., 75% off) trigger longer visual gaze when consumers are processing price information, which in turn enhances perceived risk.

Visual gaze behavior can reflect consumers' inherent decision-making difficulties and risk perception processes, and explicitly displaying the discounted price can effectively reduce these negative effects.


5

summarize

This paper utilizes eye-tracking and questionnaire survey methods to investigate the effects of different promotional methods (discount vs. stand-alone discount) on consumers' risk perception and purchase intention. The results show that discounts are more likely to increase consumers' risk perception and reduce their purchase intention; clearly labeling the discounted price can effectively reduce this risk. Eye-tracking data shows that the longer consumers look at the discount information, the higher the perceived risk. Therefore, merchants should adopt simple and intuitive promotional displays to reduce the cognitive burden on consumers, thereby increasing promotional effectiveness and purchase intention.




Any infringement, please contact us for removal!










Company Profile

Ltd. is an innovative high-tech enterprise focusing on cutting-edge technology, specializing in brain science, neural management, human factors engineering, biomechanics, anthropomorphic environments and XR simulation reality and other multidisciplinary cross-cutting fields. The company is invested by Zhongke (Guangdong) Science Group, relying on the scientific research strength of Guangdong Human Factors Technology Research Institute and Wuhan Human Factors Engineering Technology Research Institute, and has constructed a professional operation system integrating research and development, production, sales and technical service to provide customers with one-stop, high-quality scientific and technological solutions.

With excellent innovation ability, Hengbest Technology has been awarded many invention patents, software copyrights and registered trademarks, selected in many authoritative lists such as National High-tech Enterprises, and participated in the compilation of national standards and group standards. The company has been serving universities and research institutes for a long time, and has cooperated deeply with many national societies such as the Chinese Society of Ergonomics, the Chinese Psychological Society, the Architectural Society of China, etc. The company organizes and participates in more than 40 academic conferences every year to promote technical exchanges and the development of the industry.

恒挚 Technology upholds the concept of "doing our part for the cause of scientific research", and is committed to becoming a leading scientific research-supporting science and technology enterprise, contributing to the progress of national science and technology and social development, and joining hands with partners from all walks of life to achieve a better future empowered by science and technology.



















Scan the code to follow us

















en_USEnglish